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取消與退款政策
我們致力提供優質產品及服務。如因特定情況需要取消或退款,請參考以下政策:
- 訂單取消
- 客戶可於付款後 2 小時內提出取消訂單。
- 若貨品已出貨,將無法取消。
- 退款政策
- 如因貨品缺貨、錯誤出貨或損壞,可申請退款或更換。
- 退款將於確認後 7 個工作天內退回原付款方式。
- 不接受因個人原因(如不喜歡、選錯顏色)之退款申請。
- 退貨條件
- 商品須保持原包裝及未使用狀態。
- 退貨前請先聯絡客服確認程序。
- 聯絡方式
Email:ling4u.jp@gmail.com / Whatsapp: wa.me/85257163397
我們會於 2 個工作天內回覆您的申請。
We are committed to providing high-quality products and services. Please review our cancellation and refund policy below:
- Order Cancellation
- You may request to cancel the order within 2 hours after payment.
- Orders that have already been shipped cannot be cancelled.
- Refund Policy
- Refunds are available for damaged, defective, or wrongly shipped items.
- Refunds will be processed within 7 business days via the original payment method.
- No refund will be issued for personal preference reasons (e.g., change of mind, wrong color).
- Return Conditions
- Items must be returned in original packaging and unused condition.
- Please contact our support team before returning any item.
- Contact
Email:ling4u.jp@gmail.com / Whatsapp: wa.me/85257163397
We will respond to all requests within 2 business days.